> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehindsight.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Analytics

> Actionable Insights: trends by decision drivers, competitors, and product features

## Overview

Hindsight's dashboards turn your deal data into actionable win-loss insights. Track performance over time, understand why you win or lose, and drill into competitors, drivers, and features.
Filter to specific segments to uncover patterns that improve win rates.

## Key insight types

* **Win Rate & Trends**: Overall win rate and change vs. prior period
* **Reasons & Themes**: Decision drivers with sentiment and evidence
* **Competitor Impact**: Frequency, win rate vs. each competitor, affected revenue
* **Deal Metrics**: Compare selected metrics across All/Won/Lost, with deltas vs. previous period (bar or line view)
* **Feature Mentions**: Capabilities most associated with wins/losses

## Where this data comes from

* **Deal Labeling**: Each analyzed deal is labeled with your organization’s configured taxonomy for:
  * Decision Drivers (with sentiment and estimated impact)
  * Competitors (with role such as Primary, Incumbent, Secondary)
  * Features (mentions and sentiment)
* **User-Controlled Taxonomy**: Admins define and update drivers, competitors, and features; teams can review or adjust labels at the deal level.
* **Impact Estimation & Rollups**: Per‑deal labels and impact scores are aggregated into the dashboard’s charts and KPIs (e.g., driver influence, competitor win rates, feature associations).
* **Quantifiable Trends Over Time**: Insights are bucketed by close date and respect your filters, enabling time‑series analysis and comparisons to prior periods.

## Charts in this dashboard

* **Win Rate (Pie)**: Overall Won vs. Lost for the current filter window.
* **Competitor Win Rate (Bar, vertical list)**:
  * Sort by: Alphabetical, Deal count (total/won/lost), Win rate, Amount
  * Toggle: Primary competitor only
  * Shows win rate and affected revenue per competitor
* **Competitive Deals Volume**: Deals involving each competitor (stacked Won/Lost)
* **Decision Drivers**:
  * Bar chart: Positive / Neutral / Negative counts per driver
  * Scatter: Frequency vs. impact visualization for drivers
  * Table: Sortable driver table with supporting details
* **Deal Metrics (Bar/Line)**:
  * Select one or more metrics (defaults + any custom metrics)
  * Compare All vs. Won vs. Lost averages
  * Deltas vs. the previous period (▲/▼) where available
  * Line view groups by day or month based on date range

## Filters & segmentation

Use filters to isolate insights for specific contexts. Available filters include:

* **Date Range (close\_date)**: From/To with automatic previous-period calculation
* **Outcome / Status**: Won, Lost, specific stages, previous status
* **Competitor**: Pick one or many; filter by **competitor\_role** (Primary, Incumbent, Secondary); or use **any\_competitor**
* **Decision Drivers**: Filter by **driver** or a **single\_driver** with **sentiment** (positive/neutral/negative)
* **Features & Mentions**: Filter by feature, mention, and product labels
* **Deal Properties**: Amount (min/max), deal\_type, region, segment, industry
* **People**: owner\_ids (reps), collaborators, teams
* **Documents/Labels**: document, label, intel\_label/intel\_relevance (if enabled)
* **CRM Filters**:
  * Salesforce/HubSpot deal property filters (salesforce\_filters, hubspot\_filters)
  * Salesforce/HubSpot account property filters (salesforce\_filters\_account, hubspot\_filters\_account)
* **Analysis Flags**: deal\_analyzed, analysis\_verified, external

All charts, tables, and KPIs respect the active filters.

### Examples

* “Win rate vs. Competitor A for Enterprise (segment) in Q2, Primary competitor only.”
* “Top negative decision drivers for Lost deals in EMEA last 90 days.”
* “Compare deal metrics as a line chart month-by-month for SMB vs. Mid-Market.”
* “Which features are most associated with wins in fintech?”

## Drill down and evidence

* Hover for tooltips; sort competitor and driver views to explore patterns
* Click into tables to review underlying deals and supporting evidence (quotes, docs)
* Move from pattern to concrete examples for coaching and enablement

## Use with the AI Assistant

* Ask the assistant to analyze the current segment (e.g., “Summarize why we lose vs. Competitor C in healthcare last quarter and draft an objection guide”).
* Convert results into a shareable document with **Create Asset** and save to **Library → Documents**.
* See: <a href="/platform/ai-assistant">AI Assistant</a> and <a href="/platform/competitive-enablement">Competitive Enablement</a>.

## Best practices

* Start broad, then add filters one at a time to isolate effects
* Use the **Primary competitor only** toggle for apples-to-apples comparisons
* Compare to the previous period to spot momentum (look for ▲/▼ deltas)
* Validate insights by clicking through to example deals and quotes
* Turn recurring findings into assets for sales coaching and PM feedback

## Getting started

<Steps>
  <Step title="Connect your data">
    Ensure CRM and meeting tools are connected and deals are syncing.
  </Step>

  <Step title="Configure context">
    Set up Decision Drivers, Competitors, and (optionally) Features for richer analysis.
  </Step>

  <Step title="Open Analytics">
    Select a time range, apply segment filters, and explore the charts.
  </Step>

  <Step title="Operationalize insights">
    Share findings, and use the assistant + Create Asset to publish enablement docs.
  </Step>
</Steps>

### Related

<CardGroup cols={3}>
  <Card title="Deal Reviews" icon="chart-simple" href="/platform/deal-reviews">
    How individual deals are analyzed and summarized.
  </Card>

  <Card title="AI Assistant" icon="chat-circle-text" href="/platform/ai-assistant">
    Ask questions, retrieve context, and create assets from chat.
  </Card>

  <Card title="Sync Deals" icon="arrows-rotate" href="/workflows/sync-deals">
    Ensure data quality and coverage for accurate analytics.
  </Card>
</CardGroup>
