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Reports in Hindsight transform your deal data into actionable business insights through AI-powered analysis. This guide walks you through the complete process of creating, customizing, and sharing reports that drive strategic decision-making.

Before You Start

Prerequisites

  • At least 10-15 deals in your Hindsight database for meaningful analysis
  • Deals with sufficient context (CRM data, call transcripts, notes, or summaries)
  • Clear business questions you want your report to answer

Types of Questions Reports Can Answer

  • Win/Loss Analysis: What factors drive successful deals vs. losses?
  • Competitive Intelligence: How are we performing against specific competitors?
  • Product Insights: What features are most requested or create friction?
  • Sales Performance: How effective are our sales processes and methodologies?
  • Market Trends: What patterns emerge across different segments or time periods?

Step 1: Define Your Dataset

  1. Go to the Reports tab in your Hindsight dashboard
  2. Click Create New Report to open the report builder

Apply Strategic Filters

Think carefully about what data will answer your business question: Deal Status Filtering
  • Closed Won + Closed Lost: For comprehensive win/loss analysis
  • Closed Won only: To understand success patterns
  • Closed Lost only: To identify failure modes
  • Open Deals: For pipeline health and current trends
Time Period Selection
  • Recent data (30-90 days): For current market conditions
  • Quarterly analysis: For performance reviews and planning
  • Year-over-year: For trend analysis and strategic planning
  • Custom ranges: For specific campaign or product launch periods
Segment Focus
  • New Business: For acquisition strategy insights
  • Expansion/Upsell: For growth strategy analysis
  • Renewal: For retention and customer success insights
  • Specific Products: For product-specific market intelligence

Sample Dataset Configurations

Executive Win/Loss Review
Status: Closed Won + Closed Lost
Period: Last Quarter
Segment: All segments
Competitive Analysis
Status: All deals
Period: Last 6 months  
Segment: New Business
Competitors: Top competitors
Product Feedback Analysis
Status: All deals
Period: Last 3 months
Segment: All segments
Product Line: Specific product

Step 2: Configure Your Columns

Default Fields

  • Decision Drivers: Key factors influencing deal outcomes
  • Competition: Competitive factors and mentions
  • Features: Product capabilities discussed or requested
  • Metrics: Deal size, timeline, and quantitative data
  • Summary: Contextual insights about deal outcomes

Adding Custom Fields

Enhance your analysis by including relevant business context. This includes any of your synced CRM fields and other Hindsight-generated insights. Account Properties
  • Company size (employee count, revenue)
  • Industry vertical
  • Geographic region
  • Customer segment/tier
Deal Properties
  • Sales rep and team assignments
  • Deal source (inbound, outbound, referral)
  • Product line or solution type
  • Implementation complexity
Custom Answers
  • Specific qualitative insights you track
  • Champion identification
  • Budget authority confirmation
  • Technical evaluation results

Column Selection Strategy

  • Start comprehensive: Include more fields initially, then refine
  • Match your questions: Ensure columns support your analysis goals
  • Consider correlations: Include fields that might reveal unexpected patterns
  • Balance detail vs. clarity: Too many columns can dilute insights

Step 3: Generate and Review

Create Your Report

  1. Review your dataset configuration in the preview table
  2. Verify you have sufficient deal volume (10+ deals minimum)
  3. Click Create Report to begin AI analysis
  4. Download the CSV if you want to review raw data

Understanding the AI Process

The AI analyzes your dataset through several stages:
  1. Data Synthesis: Reviews all deal information and context
  2. Pattern Recognition: Identifies trends and correlations
  3. Insight Extraction: Generates specific findings and recommendations
  4. Report Structuring: Organizes insights into logical sections

Initial Report Review

When your report generates, look for:
  • Data coverage: Confirms the right deals were included
  • Insight quality: Specific, actionable findings vs. generic observations
  • Evidence backing: Claims supported by deal examples and data
  • Logical structure: Clear flow from overview to specific insights

Step 4: Customize Your Analysis

Prompt Customization

Before generating, you can modify the AI prompt to focus on specific areas. Try adding specific sections to the report outline in the prompt: Standard Win/Loss Prompt
Analyze this dataset for overall win/loss patterns, competitive factors, 
and sales execution insights. Focus on actionable recommendations.
Competitive-Focused Prompt
Focus specifically on competitive dynamics. Identify which competitors 
we're losing to, why we win against others, and messaging gaps.
Product-Focused Prompt
Emphasize product-related insights including feature requests, 
objections, and competitive product comparisons.
Sales Process Prompt
Analyze sales methodology effectiveness, deal progression patterns, 
and coaching opportunities for the sales team.

Step 5: Refine and Extend

Conversational Follow-Up

After your initial report, continue the analysis: Ask Specific Questions
  • “What are the top 3 objections in lost deals?”
  • “How do win rates differ by company size?”
  • “Which features are mentioned most in closed won deals?”
Request Different Perspectives
  • “Analyze this data from a sales coaching perspective”
  • “What would a product manager need to know from this data?”
  • “How should marketing adjust messaging based on these insights?”
Drill Down on Findings
  • “Show me specific examples of the pricing objections mentioned”
  • “Which deals exemplify the competitive wins against [competitor]?”
  • “What’s the common thread in deals that mention [feature]?”

Iterative Improvement

Refine your report through multiple iterations:
  1. First pass: Get overall patterns and high-level insights
  2. Second pass: Focus on specific findings that need deeper analysis
  3. Third pass: Extract actionable recommendations and next steps
  4. Final pass: Prepare insights for specific stakeholder audiences

Step 6: Share and Act

Save to Reports Library

  1. Give your report a descriptive name and tags
  2. Add it to your Reports Library for future reference
  3. Share via URL

Best Practices for Ongoing Success

Reports are most valuable when they become a regular part of your business rhythm. Start with simple analyses and gradually develop more sophisticated approaches as your team becomes comfortable with the insights and their applications.
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